Contact

Talk to the house

Questions about Grand Wheel, privacy, or a feature idea — email us. No contact form; just a direct line.

Email us at

GRAND WHEEL CASINO ROULETTE LTD typically replies within 1–2 business days. We handle support, privacy requests, bug reports, and feature feedback for the iPhone app.

FAQ

Common questions

What is Grand Wheel Casino Roulette?

A free-to-play social roulette app for iPhone with European, American, and French tables, daily rewards, progression, and mini-games. You play with virtual chips only.

Is there real-money gambling?

No. Grand Wheel does not offer real-money gambling or cash prizes. Virtual chips have no real-world value and cannot be redeemed for money or goods.

Who can download the app?

The app is built for iPhone and intended for adults 21 and over. Simulated gambling content means age restrictions apply in the App Store.

Do I need an account?

You can play with a local profile. Optional social features — friends by code, gifts, and leaderboards — use the information needed to run those features, as described in our Privacy Policy.

Are there in-app purchases?

Optional purchases may be offered through the App Store for virtual chips or cosmetics. They are handled by Apple. Refunds follow Apple’s App Store policies.

How do I report a bug?

Email support@rouletterandomizer.online with your device model, iOS version, and what went wrong. Screenshots help us reproduce the issue faster.

Can I request a feature?

Yes. Send ideas to the same support address. We read every message even when we cannot ship every request.